Cookie Policy
Last updated: Mar 19, 2026
This Cookie Policy explains how Basecomp Ltd (company number 12656598) uses cookies and similar tracking technologies on the Basecomp website and platform.
We operate in compliance with the UK Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR. We will only set non-essential cookies where you have given consent via our cookie banner.
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit — such as your preferences or login state — making subsequent visits faster and more useful.
This policy also covers similar technologies, including local storage, session storage, and pixel tags, which work in comparable ways.
Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They do not require your consent under PECR. They are used to:
- Maintain your authenticated session while you are logged in
- Protect against cross-site request forgery (CSRF attacks)
- Store your cookie consent choice so we do not ask again on every visit
- Ensure payment flows via Stripe work securely
- Enable security features provided by Cloudflare
Analytics Cookies
With your consent, we use analytics tools to understand how visitors interact with the Basecomp website and platform. This helps us identify what is working well, what needs improving, and how to prioritise new features. Analytics data is aggregated — it is used to understand patterns across all visitors, not to identify you individually.
You can withdraw consent for analytics cookies at any time using the cookie settings panel.
Functional Cookies
Functional cookies enable enhanced features and personalisation, including:
- Remembering your preferred language
- Storing UI preferences such as sidebar state or display settings
- Enabling live chat support via Crisp, so our team can assist you
Marketing Cookies
Where you have consented, we or our advertising partners may set marketing cookies to measure the effectiveness of campaigns and show relevant content. You can withdraw consent at any time via the cookie settings panel.
Third-Party Cookies
Some cookies are set by third-party services integrated into the platform:
| Provider | Purpose | Type |
|---|---|---|
| Stripe | Fraud prevention and payment security | Necessary |
| Cloudflare | Security, performance, and bot protection | Necessary |
| Crisp | Live chat customer support | Functional |
These providers are subject to their own privacy and cookie policies. We encourage you to review them.
Managing Your Preferences
When you first visit the Basecomp website, our cookie banner allows you to accept or decline non-essential cookies. You can revisit and update your preferences at any time by clicking "Cookie Settings" in the page footer.
You can also manage cookies directly through your browser settings — most browsers allow you to view, block, and delete cookies. Note that blocking strictly necessary cookies will impair the functionality of the platform. For browser-specific guidance, visit aboutcookies.org.
Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or in applicable law. The date at the top of this page reflects the most recent revision.
Contact
For questions about our use of cookies or to exercise your data rights, contact us at [email protected].
Basecomp Ltd · Company No: 16546483 · 128 City Road, London, EC1V 2NX · Registered in England and Wales