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Store Setup
Custom domains, branding, SSL certificates, white-label configuration, and themes.
Customers & Accounts
Customer management, referral programme, self-exclusion, account deletion, and GDPR.
Transparency & Compliance
FairLock verification system, cryptographic draws, regulation guidance, and audit trails.
Payments & Orders
Payment setup, processing refunds, order management, coupon codes, and payouts.
Raffles & Draws
Creating raffles, scheduling draws, instant wins, multi-prize setups, and winner selection.
Getting Started
Setup guide, creating your first raffle, connecting payments, and configuring your store.
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Email Support
Response within 24 hours, Monday to Friday.
IncludedPriority Support
Response within 4 hours, 7 days a week.
IncludedDedicated Manager
Direct line to your account manager.
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