Welcome to Basecomp. This guide walks you through everything you need to do before launching your first raffle — account setup, connecting Stripe, configuring your store, and publishing your first competition.
After registering, check your inbox for a verification email and click the link inside. You will not be able to create raffles until your email is verified.
Head to Settings → Store and fill in your store name, description, and contact details. These appear on your public storefront and in customer emails, so make sure they are accurate.
Basecomp uses Stripe to process all ticket payments. Go to Settings → Payments and click Connect Stripe. You will be redirected to Stripe to complete their onboarding flow. Once connected, Stripe payouts go directly to your bank account — Basecomp never holds your funds.
Under Settings → Branding, upload your logo, set your brand colours, and choose a theme. Your store URL is your-subdomain.basecomp.io by default. You can connect a custom domain later.
Once Stripe is connected, go to Raffles → New Raffle and follow the creation wizard. You will need at least one prize and a ticket price before you can publish.
After completing these steps, your store is ready to take live orders.