Payments & Orders
Payment setup, processing refunds, order management, coupon codes, and payouts.
Create and manage discount coupon codes for your raffles — fixed amount or percentage off.
How to issue full or partial refunds, and what happens to the associated raffle tickets when a refund is processed.
Understand how and when ticket revenue flows from customers to your Stripe account and ultimately to your bank.
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Store Setup
Custom domains, branding, SSL certificates, white-label configuration, and theme...
Customers & Accounts
Customer management, referral programme, self-exclusion, account deletion, and G...
Transparency & Compliance
FairLock verification system, cryptographic draws, regulation guidance, and audi...
Raffles & Draws
Creating raffles, scheduling draws, instant wins, multi-prize setups, and winner...
Getting Started
Setup guide, creating your first raffle, connecting payments, and configuring yo...