Help Centre / Getting Started / Inviting team members

Inviting team members

Last updated: Mar 12, 2026 | 1 min read | Getting Started

You can invite additional users to help manage your store. Each person gets their own login and is assigned a role that determines what they can see and do.

Available roles

  • Owner — Full access including billing, payments, and team management. Only one owner per store.
  • Admin — Can manage raffles, prizes, customers, and orders. Cannot change billing or payment settings.
  • Support — Read-only access to orders and customers. Suitable for customer service staff.

Sending an invitation

Go to Settings → Team and click Invite Member. Enter the person's email address and choose a role. They will receive an invitation email with a link to set up their account.

Invitations expire after 48 hours. If the link expires, you can resend it from the same page.

Removing access

To remove a team member, go to Settings → Team, click the three-dot menu next to their name, and select Remove. Their account will be immediately deactivated for your store.

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