Basecomp uses Stripe Connect to handle all payments. This means money flows directly from your customers to your Stripe account — Basecomp takes a platform fee, but your funds are always in your control.
Go to Settings → Payments and click Connect with Stripe. You will be taken to Stripe's onboarding, where you need to provide:
The process typically takes 5–10 minutes. Once complete, you will be redirected back to Basecomp with a green Connected badge.
By default, Stripe pays out to your bank account on a rolling basis (typically 2–7 days after each charge, depending on your country). You can adjust the payout schedule in your Stripe dashboard.
If your Stripe connection is lost — for example, if Stripe requires re-verification — your raffles will remain visible on your storefront but ticket purchasing will be paused. You will receive an email alert immediately. Reconnecting is a one-click process from Settings → Payments.
Basecomp supports all countries where Stripe Connect is available. See Stripe's documentation for the full list.