Using coupon codes

Coupon codes allow you to offer discounts on ticket purchases — useful for promotions, influencer partnerships, or rewarding loyal customers.

Creating a coupon

Go to Marketing → Coupons → New Coupon and configure:

• Code — The code customers enter at checkout (e.g. SAVE10). Must be unique.
• Discount type — Fixed amount (e.g. £2 off) or percentage (e.g. 10% off)
• Minimum order value — Optionally require a minimum spend before the code applies
• Usage limit — Limit how many times the code can be used in total, or per customer
• Expiry date — Set an end date after which the code no longer works
• Applicable raffles — Restrict the code to specific raffles, or allow it on all

How customers apply codes

At checkout, customers enter the code in the Promo Code field. The discount is applied immediately before payment.

Tracking usage

The coupon detail page shows total uses, revenue attributed to the code, and a list of orders where it was applied.