Orders export includes billing city and postcode#
The orders CSV now has billing city and postcode columns, so you can see where your players are without a second export.
Open ordersOctober 2026
Sell-out forecast for every live competition#
Your dashboard now forecasts how much of each live competition will sell by its draw date, based on how competitions really sell (slowly, then a rush near the end), and lists the ones at risk of falling short. Each competition's page also shows how many of its visitors go on to buy.
Open your dashboardPlayer protection report#
A new report under Customers flags players who may need a check-in: sudden spending spikes, repeatedly hitting their limits, cycling through payment cards and late-night play.
Open player protectionAnalytics: payment success rates and which channels bring players back#
Analytics now shows the payment success rate for each gateway, the reasons cards are declined, and an alert when payments suddenly drop. A Channel value view shows whether the buyers each channel brings come back to buy again.
Open analytics