Getting Started
Setup guide, creating your first raffle, connecting payments, and configuring your store.
A quick tour of the Basecomp dashboard — where to find your key metrics, recent orders, and live raffle status.
A complete walkthrough of the initial setup process — from creating your account to having a fully configured store read...
A pre-launch checklist and the steps to make your raffle live so customers can start buying tickets.
How to link your Stripe account to Basecomp so you can accept ticket payments and receive payouts directly to your bank.
Add colleagues to your store with the right level of access. Basecomp supports multiple roles to keep your team organise...
Creating your first raffle on Basecomp takes just a few minutes. This guide walks you through every step, from naming yo...
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Store Setup
Custom domains, branding, SSL certificates, white-label configuration, and theme...
Customers & Accounts
Customer management, referral programme, self-exclusion, account deletion, and G...
Transparency & Compliance
FairLock verification system, cryptographic draws, regulation guidance, and audi...
Payments & Orders
Payment setup, processing refunds, order management, coupon codes, and payouts.
Raffles & Draws
Creating raffles, scheduling draws, instant wins, multi-prize setups, and winner...